[Resolved] Cinepolis India — bank debit card debited but tickets not received | |||||
I booked my movie tickets for film October using my yes bank debit card to use the yes bank 50 off offer. I reached the confirmation page which asked me to print it. But I'm not able to and I have'nt received any email confirmation either. there is no customer care or any platform to complain about this. Please issue my tickets or refund my money back asap. This is very bad service. Was this information helpful? | |||||
May 31, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 22, 2018 Cinepolis India Customer Care's response Dear Ankeeta Champatiray, Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (25970) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support Apr 30, 2018 Cinepolis India Customer Care's response Dear Ankeeta Champatiray, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
paytm details
order#86587
wallet transaction id [protected]
Sorry for the inconvenience. Kindly share your contact number at support@cinepolis.com with your ticket number (25526) in the subject line so that our team can assist you.
Regards
Team Cinépolis