[Resolved] Cinepolis India — booked ticket payment made but not received ticket

adventure123

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400008

I booked 2 vip tickets in cinepolis theater bhandup west magnet mall for 10 00 am show of 6th may 2018.
Problem is i have booked the ticket and payment made is deducted from my bank account but i didnt recieve any itenary of booking.
Please help me with this concern as my amount 330 is deducted but no ticket received.

Exact time transaction made or payment made: 6 45 pm on 5th may 2018

Seat selected: 2 vip seat j2 & j12

Boi - rs 330 has been debited to your ac * from pos-cinepolis india priv on 05-05-18.

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Jun 16, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Cinepolis India Customer Care's response Dear Customer (adventure123),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (28204) in the subject line so that our team can assist you.

Regards
Team Cinépolis

Verified Support

May 16, 2018

Cinepolis India Customer Care's response Dear Customer (adventure123),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.