[Resolved] Cinepolis India — Cancellation of movie without any information | |||
We have planned to watch Badri ki Dulhaniya today @cinepolis Patna in Audi 2. We have booked 8 seats R1-2 & Q1-6. Our showtime was 6:05pm. We reached there by time and occupied our seats ... After waiting for an hour almost we came to know that the movie has been cancelled and Cinepolis team is refunding our ticket amount. We have spent Rs.2276 (entertainment tax inclusive) for 8 seats but got only Rs.2000 for the same. It is clear that we have not cancelled the ticket for our convenience then why we should face such losses of Time, money and etc. We have also spent Rs.1200/ in buying popcorn and cold drinks.it is also a waste. Kindly refund my amount of Rs 1476/- asap. Was this information helpful? | |||
May 20, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Cinepolis India Customer Care's response Hi Satyanshu Pandey, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support Apr 16, 2017 Cinepolis India Customer Care's response Hi Satyanshu Pandey, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||
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Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you
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Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.