[Resolved] Cinepolis India — cinepolis india refund transaction
Ppaxpankaj on May 25, 2019
I buy cheese popcorn, cold drinks, nachos, water bottle of rs 1010/-transaction was done by card. The counter man (Gaurav sheelchand) asked me to pay cash due to transaction error... Later when reached home i checked my msg of 1010/- amt debited frm my card of the same amt... (In the bill this amountis also mentionedas cash) this amount should be returned becoz transaction was failed.
But here i inform u the amount is not refunded. So, i'm filing this complaint to so that it will helpful. I request to u to return the amount.
Invoice number - 41341
Date - 25 may 19
Cinepolis, the grand venice mall, greater noida
Thanks - pankaj singh
Complaint marked as Resolved Jul 13, 2019
[May 25, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, May 26, 2019
Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (75651) in the subject line so that our team can assist you.
Verified SupportCinepolis India Customer Care's response, Jun 03, 2019
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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