Cinepolis India — cinepolis india refund transaction

 
1 Review
India
 paxpankaj on May 25, 2019
Hi
I buy cheese popcorn, cold drinks, nachos, water bottle of rs 1010/-transaction was done by card. The counter man (Gaurav sheelchand) asked me to pay cash due to transaction error... Later when reached home i checked my msg of 1010/- amt debited frm my card of the same amt... (In the bill this amountis also mentionedas cash) this amount should be returned becoz transaction was failed.
But here i inform u the amount is not refunded. So, i'm filing this complaint to so that it will helpful. I request to u to return the amount.

Invoice number - 41341
Date - 25 may 19
Cinepolis, the grand venice mall, greater noida

Thanks - pankaj singh

cinepolis india refund transaction

Complaint Status


[May 25, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, May 26, 2019
Dear Pankaj,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [email protected] with your ticket number (75651) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Jun 03, 2019
Dear Pankaj,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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