[Resolved]  Cinepolis India — cinepolis promotional coupons expired before a valid date

Address:

Dakshina Kannada, Karnataka

I had purchased promotional coupons book from phoenix advertising from mangalore on november 2, 2018. The firm had mentioned the validity to be six months i. E., until end of april. However, the cinepolis mangalore staff informed that it is expired. This is wrong. I reached out to phoenix advertising to solve this issue. They mentioned they are not responsible for this and cinepolis has to resolve this. Because of this chaos, many of my coupons have been unused and it's a loss for me.
Kindly do the necessary. As of submission of my first complaint (Ticket no. 70733), 22 days had been wasted. I hope the company compensates for the same. I had raised this on april 22, 2019.
This is my second complaint as i got contacted recently from cinepolis saying offer is extended until june end. Just when there are three days remaining.