[Resolved] Cinepolis India — cold drink complaint | |||
On 22th of the month i visited at fun cinema panipat to watch movie "jagga jasus". Unfortunately i have to let you know that the behave of cinema staff was realy very rood. I asked for cold drink at canteen, and canteen person iserts in store room, i felt realy strange and followed him, it is very bad to know you that they guys are selling cold drinks of rs 145 after buying from market. To know all of this matter i asked them to call cinema manager and manager told me "if you wants to meet me, then you have to wait for 30 minutes". For that reason i couldn't watch the movie, after all manager meets me and when i told him everything then says it's all ordered by our company. So please let me know if all these hapening ordered by your company. I hope you will take strict action against that manager otherwise we'll share about all these things on facebook and other social sites and also we'll inform to goverment of india, you and your cinema will be responsible for all of this. Was this information helpful? | |||
Sep 8, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jul 30, 2017 Cinepolis India Customer Care's response Dear Customer (amit[protected]), Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support Aug 07, 2017 Cinepolis India Customer Care's response Dear Customer (amit[protected]), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||
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mail id: mayil.[protected]@gmail.com
I tried several times during online booking to redeem the points but the website just keeps taking me back to homepage. Pls help me redeem them at the earliest!
Cheers
Mayil
Apologies for the inconvenience caused. Please try again to redeem your points on the website in case you haven't redeemed the same.
Regards,
Team Cinepolis.