[Resolved]  Cinepolis India — complain about staff rude behaviour and force to take big buckets of popcorn because they say small n med are not available

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781006

Hi i have visited cinepolis hall of guwahati assam located in the central mall on 12th of may 2018. When i approached the food counter for a small tub of popcorn and cold drinks, the staff simply said that i can only have the large size, despite of having small tubs which were visible in the counter. When i enquired that why after having the small tubs available he is denying of having any he just sternly gave a look n said no u have to take the large size only. So my question is, is this the new way of robbing the customer. I would like you to look into the matter because this is not tolerable n being a good brand this kind of behaviour from your staff is really disgraceful. I have visited your other halls in other cities their services are good, so i wold request to please look in to this matter.