[Resolved] Cinepolis India — complain about staff rude behaviour and force to take big buckets of popcorn because they say small n med are not available | |||
Hi i have visited cinepolis hall of guwahati assam located in the central mall on 12th of may 2018. When i approached the food counter for a small tub of popcorn and cold drinks, the staff simply said that i can only have the large size, despite of having small tubs which were visible in the counter. When i enquired that why after having the small tubs available he is denying of having any he just sternly gave a look n said no u have to take the large size only. So my question is, is this the new way of robbing the customer. I would like you to look into the matter because this is not tolerable n being a good brand this kind of behaviour from your staff is really disgraceful. I have visited your other halls in other cities their services are good, so i wold request to please look in to this matter. Was this information helpful? | |||
Jun 27, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 16, 2018 Cinepolis India Customer Care's response Dear Customer (maapriya), Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (29032) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support May 26, 2018 Cinepolis India Customer Care's response Dear Customer (maapriya), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
2 Comments | |||
Comments
I lost my money while booking tickets for movie naa Peru Surya naa illu India cinepolis manta Mall Hyderabad but no tickets has been booked.so please check and money lost through cinepolis app my number is[protected].
Cinepolis India Customer Care's response, May 16, 2018
Verified Support
Dear Javid,
Sorry for the inconvenience. Kindly share your Email ID at support@cinepolis.com with your ticket number (29033) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Sorry for the inconvenience. Kindly share your Email ID at support@cinepolis.com with your ticket number (29033) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Cinepolis India Customer Care's response, May 26, 2018
Verified Support
Dear Javid,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Sorry for the inconvenience. Kindly share your Email ID along with Cinema address at support@cinepolis.com with your ticket number (29031) in the subject line so that our team can assist you.
Regards
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.