Cinepolis India — Complaining about the management

Abhishek Km

from Mangalore, Karnataka

Address:

Bangalore, Karnataka, 560023

Last night i visit cinepolicy eta mall, bangalore, to watch a movie, i was really disappointed the way the management treated me, especially the food department, i ordered chicken momo's which turned out to be very bad, to which i asked the supervisor regarding the same and his response was 'this is how it comes' with a rude attitude and there was no manager in the floor, and the floor manager never town out even thought there were lot of arguments. I would ask you to take strict action on the supervisor as well as the manager, yesterday was the last time i would be visiting the mall and i would never refer anyone to visit this place, even the auditorium was not maintained well, i would want you to take strict action.

Thank you& regards
Abhishek m

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Cinepolis India customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by Abhishek Km Last night I visit Cinepolicy ETA Mall, Bangalore, to watch a movie, I was really disappointed the way the management treated me, especially the food department, I ordered chicken momo's which turned out to be very bad, to which I asked the supervisor regarding the same and his response was 'this is how it comes' with a rude attitude and there was no manager in the floor, and the floor manager never town out even thought there were lot of arguments. I would ask you to take strict action on the supervisor as well as the manager, yesterday was the last time I would be visiting the mall and I would never refer anyone to visit this place, even the auditorium was not maintained well, I would want you to take strict action.

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Comments

Ratish Kedia

from Rahuri, Maharashtra

I had purchased a veg pasta, he was making my pasta using the same glove which he was using to make non veg pasta. He was making non veg pasta he put chicken into the pasta and with the same glove he started making veg pasta. Please look into the issue. Seeing this I cancelled the order. Would request to look into the issue.

Cinepolis India Customer Care's response, Apr 8, 2017

Verified Support

Hi Ratish Kedia,

Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you

Contact number.:
Email ID:
Cinema Name/Adress:

Regards,
Team Cinepolis.

Cinepolis India Customer Care's response, Apr 16, 2017

Verified Support

Hi Ratish Kedia,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.