[Resolved] Cinepolis India — Demand cash and says because of gst we are not taking card | |||||
Dear sir, I am regular customer of cinepolis in grandvanis, greater noida mall. My name is sarvesh nagar ([protected]). Today i visit to cinepolis in grand vanis, greater noida to watch the movie, but when i purchase a ticket and give him my credit card then executive not accept the card and demand for cash, i request many time because i was unable to give him the cash. And 1 movie ticket was free on my credit card then why should i pay cash. When i asked him about to why are you demanding the cash then he said because of gst we can't accept the card. I was shocked to know this, cinepolis not accepting the cash because of gst. After all this i paid cash to him again i was shocked to see the ticket cinepolis was selling the hand making tickets to all of the customers. You can find the attached hand making ticket. I think they don't want to show the transactions to the government and making money. Even i am cinepolis clum member and executive not add points again my ticket. What the hell is going in cinepolis, i want to know. Was this information helpful? | |||||
Nov 27, 2017 Complaint marked as Resolved complaint not resolved even i did not got any mail and phone call form cinepolis Cinepolis India customer support has been notified about the posted complaint. Verified Support Jul 05, 2017 Cinepolis India Customer Care's response Dear Customer (sarveshnagar), Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support Jul 14, 2017 Cinepolis India Customer Care's response Dear Customer (sarveshnagar), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||||
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