[Resolved]  Cinepolis India — drunk audience

Address:Jaipur, Rajasthan, 302018

We booked the show for sanju on 9 july 2018.. our seats were number j-15 to j-20 . In our front row there were drunk ppl who were sitting.. when we complained the security did not do anything and we had to change our seats on our own and sit in the front rows

What is the point of coming to watch a movie in cinepolis if the audience like these are allowed.
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Aug 18, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
Cinepolis India Customer Care's response
Dear Shivani Kedawat,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (35649) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Jul 18, 2018
Cinepolis India Customer Care's response
Dear Shivani Kedawat,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
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