[Resolved]  Cinepolis India — food items

Address:Dakshina Kannada, Karnataka, 575001

Inhad visited cinepolis mangalore yesterday with my kid only for the kid to be horrified. The behaviour of the security people left him in dear. Since he is a boy of 10 years we don't give him outside food. It was 7 o clock show and he was hungry. I had carried fruits and biscuits. Which the security personnel pulled of mercilessly and verbally offended us. By the time we came out the kid was hungry and was suffering from hyper acidity. This merciless act of the cinepolis must be rectified and is punishable.
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Nov 16, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2018
Cinepolis India Customer Care's response
Hi Apitha,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (47273) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Oct 16, 2018
Cinepolis India Customer Care's response
Hi Apitha,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
Complaint comments 

Comments

I am unable to redeem cinepolis loyalty points. Tried calling customer support but they have no clue about it.
Cinepolis India Customer Care's response, Oct 12, 2018
Verified Support
Dear Priyanka,

Thanks a lot for reaching out to us! Please note that you can redeem the Club Cinépolis points through our website/app and at the Box Office. While booking tickets via the website, you'll find Club Cinépolis option on the payment page. Click on the Club Cinépolis box and then proceed with the details to redeem your points. Do let us know in case you are unable to redeem the points, we'll be glad to assist you.

Website: http://www.cinepolisindia.com/

Regards,
Team Cinepolis

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