[Resolved] Cinepolis India — food non veg given asked for veg.. violation of religion rights

Shaivyakaushik1

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

In the movie hall staff asked for food to order and we have ordered veg food. He did not ask for veg or non veg in that combo.

We gave him money and after order delivery he gave us bill.

In the dark we ate food as we know that it must be veg.

But during eating we got a feeling we are eating non veg, being from brahmin family it is our religion violation ang feilng guilty and bad from inside.

This needs strict action against the staff.

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Mar 12, 2020

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

Cinepolis India Customer Care's response Dear Shaivya,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (101701) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Feb 05, 2020

Cinepolis India Customer Care's response Dear Shaivya,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis