[Resolved] Cinepolis India — forcing customers to buy combo with the tickets | |||
The price of ticket was ₹110 for a 8:50 show, and i tried to buy two tickets for ₹220, but the guy on ticket counter kept adding a ₹100 combo with each ticket and said it was mandatory to get the combo. He said the ticket will cost you 220 (110+100) with or without it, even when there was no reference to such compulsions anywhere on bookmyshow. The incident took place in city mall, kota. Was this information helpful? | |||
Apr 30, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 Cinepolis India Customer Care's response Dear Rakshay, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (65677) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Mar 30, 2019 Cinepolis India Customer Care's response Dear Rakshay, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinépolis | |||
 2 Comments | |||
Comments
I can't drink any where this type of soda/pepsi, what a hell on this, popcorn also very bad,
purushotham B's reply, Mar 25, 2019
It's a soda, I can complaint about this drink on food safety
Cinepolis India Customer Care's response, Apr 3, 2019
Verified Support
Dear Purushotham,
Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at support@cinepolis.com with your ticket number (68079) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at support@cinepolis.com with your ticket number (68079) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Apr 12, 2019
Verified Support
Dear Purushotham,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis
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Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (67012) in the subject line so that our team can assist you.
Contact number:
Email ID:
Mode of Payment:
Date of Transaction:
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis