[Resolved] Cinepolis India — fraud

shubhamsss

from Solan, Himachal Pradesh

Address:

New Delhi, Delhi, 110062

Hii my name is shubham and my mobile no.-[protected]. My email i. D. Is [protected]@gmail.com. And i am felling very upset while using your site. First of all no customer care helpline no. Working. Second worst customer experience. First time i booked two ticket from your site but you deducted my money but not booked my ticket. I was booking two ticket for super 30 movie for dlf saket place but you made my experience worst.. Kindly look into the matter and refund my deducted amount.

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Sep 10, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

Cinepolis India Customer Care's response Dear Shubham,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number ( 81288 ) in the subject line so that our team can assist you.

Mode of Payment:
Date of Transaction:

Regards,
Team Cinépolis

Verified Support

Aug 10, 2019

Cinepolis India Customer Care's response Dear Shubham,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis