[Resolved] Cinepolis India — m ticket not working | |
Dear sir, i had booked two premium tickets for endgame movie on 26th april at 6:10pm show. I had booked it through official cinepolis app. I had paid ₹500 for it through credit card transaction: 2920687.. I had received the m-ticket link.. But when i clicked on it.. It's blank.. It didn't show anything... I couldn't download my tickets. Please help me... Get my tickets back... I had already paid for it.. My email : [protected]@yahoo.com Was this information helpful? | |
May 27, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 26, 2019 Cinepolis India Customer Care's response Dear Kedar, Thanks a lot for reaching out to us. Apologies for the inconvenience caused with the M-ticket link. However, you can visit the respective cinema and show the Booking ID (mentioned in the screenshot attached) at the entry of the cinema. Furthermore, please do carry the transaction proof that includes (SMS from Bank/other mode of the amount being deducted). Do get back to us in case further assistance is required. Regards, Team Cinépolis | |
 2 Comments | |
Comments
I have booked ticket via phonepay UPI of avengers end game.-Cinepolice Aundh Pune Imax
My money got deducted but ticket not recived.
Transaction details:
ID: P1904211638204666133385
Amount: Rs. 4575.0
Please refund my money.
My money got deducted but ticket not recived.
Transaction details:
ID: P1904211638204666133385
Amount: Rs. 4575.0
Please refund my money.
Cinepolis India Customer Care's response, Apr 29, 2019
Verified Support
Dear Pranav,
Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (72820) in the subject line so that our team can assist you.
Contact number.:
Email ID:
Date of Transaction:
Regards,
Team Cinépolis
Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (72820) in the subject line so that our team can assist you.
Contact number.:
Email ID:
Date of Transaction:
Regards,
Team Cinépolis
Cinepolis India Customer Care's response, May 8, 2019
Verified Support
Dear Pranav,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis
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Sorry for the inconvenience. Kindly share your contact number at support@cinepolis.com with your ticket number (72822) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis