[Resolved]  Cinepolis India — mantra mall vip seats issue

Website:Cinepolis Mantra mall

I frequently watch movies at cinepolis mantra mall. The vip seats here are always under repair. It wouldn't take much time for getting it fixed. But the management is just not concerned about them. One and only reason i visit cinepolis is their vip seats. I could watch the movie anywhere in the city but only prefer this one. Hope you understand my concern. Please ask the management to repair the seats immediately if there is any.
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
Cinepolis India Customer Care's response
Hi Mr.Sai,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (47002) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Oct 13, 2018
Cinepolis India Customer Care's response
Dear Mr. Sai,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinepolis India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1265
    Pending
    120
    Resolved
    658
    Cinepolis India Phone
    +91 99 5885 5033
    Cinepolis India Address
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    View all Cinepolis India contact information