Cinepolis India — Money deducted but tickets not booked

Address:	Bangalore, Karnataka, 560045
Website:	cinepolis.in

I tried to book tickets for jungle book in eta mall Bangalore in cinepolis on 14/04/2016. But when I tried to book seats are not booked and we have bot charged card but amount got debited from my account. I tried 2 times but it failed in both attempts. I have not received the refund till today. Please refund the amount.
Your a/c xxxxxxx16 is debited Rs 1114.52 on[protected] A/c balance is Rs xxxxxx Info: INB/[protected]/CCAVENUE.COM / CHARGE/movi

Your a/c xxxxxxx16 is debited Rs 1114.52 on[protected] A/c balance is Rs xxxxxx Info: INB/[protected]/CCAVENUE.COM / CHARGE/

Email:[protected]@gmail.com