[Resolved] Cinepolis India — money deducted but tickets not issued

[Resolved] Cinepolis India — money deducted but tickets not issued

T Trinath Mokkapati from Bengaluru, Karnataka

I had made a booking yesterday i. E 6th may 2018 for today's show of avengers at meenakshi mall, bangalore for 4 o[censored]s. My money is deducted but haven't been issued the tickets. Worse there is no one to speak to. I am afraid i have to book again and seek the refund of the first ticket. Can cinepolis look into this asap? Message from bank on booking: Thank you for using stanchart card no xx6636 on 06/05/18 for inr 1204.00. To check emi eligibility on spends above inr5000, log on to m. Sc.com/in - t&c apply. Was this information helpful? No (0) Yes (0)
Jun 22, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 09, 2018 Cinepolis India Customer Care's response Dear Trinath Mokkapati, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (28343) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support May 17, 2018 Cinepolis India Customer Care's response Dear Trinath Mokkapati, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis.
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