[Resolved]  Cinepolis India — money got deducted but tickets were not booked

Address:New Delhi, Delhi, 110064
Website:Cinepolis

I made payment for 2 tickets under their promotion going on for movie october on yes bank debit cards at janak cinepolis cinema.
My money got deducted but it showed an error message.
I need refund for the amount that got debited. And if cinepolis is running under debt or progressing towards bankruptsy they can go for crowd funding rather than doing these sick trick to nake money.
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May 22, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
Cinepolis India Customer Care's response
Dear Customer (RumaS),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (25032) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Verified Support
Apr 21, 2018
Cinepolis India Customer Care's response
Dear Customer (RumaS),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
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