[Resolved] Cinepolis India — money not refunded

Singh_Kamaldeep

from Mumbai, Maharashtra

Address:

110052

Hi,

I tried to book tickets on your website on 1st september, 2018. The booking was not completed but the payment was debited from my account. Till date, i have not received the refund. Please check this information and refund the amount asap.

Transaction date: sept 1
Bank name: hdfc bank
Mode: netbanking
Amount: rs. 775
Bank reference number:[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 10, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Cinepolis India Customer Care's response Dear Kamaldeep,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (51104) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Nov 08, 2018

Cinepolis India Customer Care's response Dear Kamaldeep,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.

Nov 12, 2018

Updated by Singh_Kamaldeep No it has not been resolved yet. I received no response from anyone.