[Resolved] Cinepolis India — money taken from account but no tickets given | |||||
It is brought to your notice that i tried to book tickets for avengers infinity wars on 24th april 2018. The show time being 3:30 pm. An amount of ₹630 was taken from the bank account and no tickets were given. Apart from the fact that cinepolis is a reputed business firm, such issues are directly your responsibility. We will settle for nothing less than a refund or tickets for the time best suited to us. Disappointed as i am, i wish for a speedy reply and proper management of this rather foul even that has occurred. Well aware of our consumer rights, further necessary steps will be taken should this issue be taken lightly. Regards, Mayank singh. Was this information helpful? | |||||
May 26, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Apr 23, 2018 Terrence crasta's response my transation id was (ICIb488acfc4da549e5ad6b7a5bb234c579)
Verified Support Apr 25, 2018 Cinepolis India Customer Care's response Dear Mayank Singh, Sorry for the inconvenience. Kindly share your contact number, Email ID along with the Cinema address at [protected]@cinepolis.com with your ticket number (26396) in the subject line so that our team can assist you. Regards Team Cinépolis | |||||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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please resolve my issue or else i want my money back
Sorry for the inconvenience. Kindly share your contact number at support@cinepolis.com with your ticket number (26536) in the subject line so that our team can assist you.
Regards
Team Cinépolis