[Resolved] Cinepolis India — money transferred and ticket not received

rohith rocharla

Address:

Dharwad, Karnataka

Dear admin. I am rohith. While i am booking four sarileru neekevvaru movie tickets for 15/1/2020 morning show at 10:00 a. M.in urban oasis mall, hubli cinepolis, the connection to cinipolis india website is broken after the money rs 780 is transferred. Money is transferred from the account and the m tickets are not delivered me. The transaction id is ici5f8bbdfe3802442e9adf234aad196fc3. I hereby attach the screenshot of the same. Please respond as soon as possible

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Mar 1, 2020

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

Cinepolis India Customer Care's response Dear Rohith,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (96996) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Jan 24, 2020

Cinepolis India Customer Care's response Dear Rohith,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis