[Resolved] Cinepolis India — Movie tickets not received

Neeraj Parashar

from Delhi, Delhi

Address:	110093
Website:	www.cinepolisindia.com

Hi,
My name is neeraj parashar.
I have purchased 2 tickets for the movie baahubali part2, today[protected] for date[protected] show timing 2.20pm for crm mall sharhdra.
I have booked d25, d26 for executive class seats.
I have make the payment rs.694.36 through internet banking from axis bank account.
The amount has been deducted, but i have not get any seat confirmation email for message on my phone.

My phone no is: +91-[protected]

Please help me.

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May 28, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Cinepolis India Customer Care's response Hi Neeraj Parashar,

Thanks for sharing your concern with us. Please let us know if you have received a confirmation email on your registered email ID. Further, If you have not received the same, we'd request you to please share the following details with us on [protected]@cinepolis.com so that our team can get this checked for you at the earliest.

Email ID:
Transaction ID:

Regards,
Team Cinepolis.

Verified Support

Apr 27, 2017

Cinepolis India Customer Care's response Hi Neeraj Parashar,

Thanks for sharing the details with us. Please be assured that we are working on your concern and will get in touch with you at the earliest to resolve it.

Regards,
Team Cinepolis.

Verified Support

Jun 01, 2017

Cinepolis India Customer Care's response Hi Neeraj Parashar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.