[Resolved] Cinepolis India — no ticket confirmation

[Resolved] Cinepolis India — no ticket confirmation

S Simrit Singh from Basi, Punjab

I was trying to book a ticket for movie ant man and wasp on 13th July 2018. However money was deducted from my account but no confirmation has been sent to me on my email id or contact no Kindly look into this Name-Simrit Singh Location-Bestech square mall Mohali Chandigarh Amount-200rs I have sceeenshots of my transcation Please refund my money else i would have to fill the consumer forum and follow legal procedure against you Was this information helpful? No (0) Yes (0)
Aug 25, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jul 25, 2018 Cinepolis India Customer Care's response Dear Simrit Singh, Thank you for reaching out to us. We would like to inform you that your amount of the unsuccessful transaction has been refunded and the same will reflect in your account within 5 to 7 working days. Furthermore, you can rebook your tickets and feel free to contact us in case you need any further assistance. Regards, Team Cinépolis
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