[Resolved] Cinepolis India — not able to download m ticket from cinepolis | |
Not able to download m ticket from the message received from cinepolis. When i click on the link, it is showing blue screen only, Worst part, there is no contact number, no email id where we can report our issues. I have received confirmation mail on my email id. Snapshot attached. Team, please can you look urgently. Br//mohit Was this information helpful? | |
May 25, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 24, 2019 Cinepolis India Customer Care's response Dear Mohit, Apologies for the inconvenience caused. Please note that there might have been some technical glitch due to which the tickets did not reflect in the mobile app. However, you can visit the respective cinema and show the Booking ID (mentioned in the email confirmation screenshot) at the entry of the cinema as the proof of your ticket purchase. Furthermore, please do carry the transaction proof that includes (SMS from Bank/other modes of the amount being deducted). Do get back to us in case further assistance is required. Regards, Team Cinépolis. | |
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