[Resolved] Cinepolis India — not provided seats I want and misbehaved

 
1 Review
Surat, Gujarat, India
 Yash Tarwadi on Feb 22, 2019
I went to box office of the cinepolis, chose the row and confirmed 8 tickets than the employe over there declined upfrontly and in very bad manner than i called the manager another guy claimed that he is manager and told the booking can not be done. I keep asking why? They keep forcing me to settle and behave in very rude manner. Please take prompt action. They want to sell the 2 tickets at lost of 8 tickets. Very ruthless staff
Complaint marked as Resolved Apr 9, 2019

Complaint Status


[Feb 22, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, Feb 23, 2019
Dear Yash,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (62661) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Mar 04, 2019
Dear Yash,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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    Cinepolis India - not provided seats I want and misbehaved