[Resolved] Cinepolis India — not provided seats I want and misbehaved

Yash Tarwadi

from Surat, Gujarat

Address:

Surat, Gujarat, 394510

I went to box office of the cinepolis, chose the row and confirmed 8 tickets than the employe over there declined upfrontly and in very bad manner than i called the manager another guy claimed that he is manager and told the booking can not be done. I keep asking why? They keep forcing me to settle and behave in very rude manner. Please take prompt action. They want to sell the 2 tickets at lost of 8 tickets. Very ruthless staff

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Apr 9, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2019

Cinepolis India Customer Care's response Dear Yash,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (62661) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Mar 04, 2019

Cinepolis India Customer Care's response Dear Yash,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis