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[Resolved]  Cinepolis India — paid two time for same edible

Payment done through phone pe and payment is done amount is deducted but on spot not received by your service later on it is paid but i have to pay for same coke through my card also and in this way i paid twice for same eatable (Coke). So please look after it and solve this as fast as you can and refund my amount of 210 as soon as possible. Thank you

paid two time for same edible
Complaint marked as Resolved 2019-09-17 09:40:09

Complaint Status


[Aug 04, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response Aug 05, 2019
Dear Sourabh,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number ( 81723 ) in the subject line so that our team can assist you.

Contact number:
Email ID:
Cinema location:

Regards,
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response Aug 13, 2019
Dear Sourabh,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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