[Resolved]  Cinepolis India — Payment deducted but couldn't get movie ticket

Dear sir,

I have booked 4 tickets for 7:20pm show of Kantara in CRM SHAHDARA ( B-6, 7, 8, 9), payment for which was done via Google pay and the amount is deducted.
I haven’t received my M-ticket.

Resolve this issue at the earliest.
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Dec 7, 2022
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2022
Cinepolis India Customer Care's response
Hi Abhishek,

Thanks for writing us. Could you please confirm if you have received a confirmation email from [protected]@cinepolis.in on your registered email ID? Please check your spam folder and do let us know in case if you have noted down the booking ID from the screen as well.

Regards,
Team Cinepolis
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