[Resolved] Cinepolis India — Payment done but ticket processing failed | |||||
I've booked two tickets for fast and furious 8 at fun republic mall coimbatore. The payment was dont through the cinepolis website and after the process the website prompted that the ticket booking process failed after payment.. I did not receive any mails or messages from cinepolis. Movie timing 13:00 Movie : fast and furious 8 Tickets 2nos e12, 13 Txn#[protected] It would be better if the money was refunded.. Thanks Vivin sathyamurthy Was this information helpful? | |||||
Jun 17, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. May 03, 2017 [email protected]'s response Sir i have booked 4 tickets of baahubali through Official website of Cinepolis .when I pay through Paytm amount deducted on my paytm wallet but ticket doesnot bookedSo what i can do... Regarding my balance .PLZ HELP ME SIR TRANSITION AMOUNT is RS-1068 Order num-54138 Paytm wallet txn-[protected] Show time-9:00AM (3may) Amount-1068 Mobile num-[protected] Email [protected]@gamil.com Verified Support May 09, 2017 Cinepolis India Customer Care's response Hi Vivin Sathyamurthy, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support May 17, 2017 Cinepolis India Customer Care's response Hi Vivin Sathyamurthy, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||||
 2 Comments | |||||
Comments
Hello,
2 times I had booked 3 tickets for bahubali2 tamil movie tickets .I didn't get any message and mail .money had been debited my credit card account.
2 times I had booked 3 tickets for bahubali2 tamil movie tickets .I didn't get any message and mail .money had been debited my credit card account.
Cinepolis India Customer Care's response, May 11, 2017
Verified Support
Cinepolis India Customer Care's response, May 20, 2017
Verified Support
Hi Praveena Jeyakumar,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.
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+91 99 5885 5033
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so what i can do help me sir
transition amount is rs-1068
orer id-54138
paytm txn no-4012386
show time-9:00am 3 may
amount-1068
mobile num-[protected]
[protected]@gmail.Com
We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.
Regards,
Team Cinepolis.