[Resolved] Cinepolis India — pjp cinepolis | |||
I am from jamshedpur. On 18th may 2018 pjp cinepolis has opened here. But still now jamshedpur is not been found in your list of cities, where cinepolis is present in india. Furthermore i have 100 points with cinepolis india in my mobile no. But when i asked at the counter of jamshedpur pjp cinepolis, i have been told that i can't redeem my points in jamshedpur, i can redeem at any other places like in kolkata. Now i want to what is the fact about pjp cinepolis. Is this not a part of cinepolis india? Was this information helpful? | |||
Aug 26, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jul 26, 2018 Cinepolis India Customer Care's response Dear Aaditya Mukherjee, We regret to inform you that currently, we don't have the club loyalty program for Cinépolis PJP Jamshedpur. Do let us know in case you need any further assistance. Regards, Team Cinépolis | |||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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I HV 143 points and 100 bonus points (expire 2/8/18)
Why am I not able to redeem it ?
I have attached a screenshot with the status of my points..
Please revert immediately as I need to book tickets
Thank you for reaching out to us. Please note that you can redeem the Club Cinépolis points through our website/app and at the Box Office. While booking tickets via the website, you'll find Club Cinépolis option on the payment page. Click on the Club Cinépolis box and then proceed with the details to redeem your points. Furthermore, you can redeem your points partially at the Box Office only. However, to redeem all your points in a single transaction, the points should be equal to the ticket price.
Regards,
Team Cinépolis