[Resolved] Cinepolis India — points aren't added up | |||
I bought 3 tickets of jurrasic world on 14 june 2018 morning show 11:35am i guess, bill amount is to be 390 or something i don’t know exactly the movie was in 2d format in hindi language in fun cinema pitampura. I told at the counter that add points in my account. She wrote the number and didn’t add any points again when my movie was over i again visted the counter told them to add they again wrote my number and didn’t add points. I am highly disappointed with such careless behaviour. Please provide me resolution as soon as possible. Was this information helpful? | |||
Aug 13, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jul 11, 2018 Cinepolis India Customer Care's response Dear Diksha Girdhar, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (35140) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Jul 13, 2018 Cinepolis India Customer Care's response Dear Diksha Girdhar, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
 3 Comments | |||
Comments
My money has been deducted from the card and ticket copy has not been received by me.
Ticket show booked for sanju movie 520pm show 8th july 2018.
MOST HORRIBLE CINEMA BOOKING APP I HAVE COME ACROSS, IF THEY CANNOT HANDLE THIS THEY SHOULD OUTSOURCE BOOKING MANAGEMENT TO THIRD PARTY
NEED REFUND OF MONEY
Ticket show booked for sanju movie 520pm show 8th july 2018.
MOST HORRIBLE CINEMA BOOKING APP I HAVE COME ACROSS, IF THEY CANNOT HANDLE THIS THEY SHOULD OUTSOURCE BOOKING MANAGEMENT TO THIRD PARTY
NEED REFUND OF MONEY
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Can we care for customers ...I always have a choice not to go...But is this the way