[Resolved]  Cinepolis India — refund and time waste

Address:400076

30th april, 2018 avengers 10:15 am show in cinepolis bhandup got cancelled.
Firstly, we were not informed anything and everyone waited for 1 and a half hour inside audi 2.
Then i was promised the refund within 24 hours but it has been more than 3 days and i am yet to hear anything.
I have wasted enough time and money.
There is no number to contact.
I will formally file a complaint now.
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Jun 6, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
May 06, 2018
Cinepolis India Customer Care's response
Dear Aditya(Aditya114),

Sorry for the inconvenience. Kindly share your contact details and Email ID at [protected]@cinepolis.com with your ticket number (28141) in the subject line so that our team can assist you.

Regards
Team Cinépolis
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