[Resolved]  Cinepolis India — refund cash

Address:Muzaffarpur, Bihar, 843104

I went to watch movie in cinepolis muzaffarpur and i took one ticket and pay rs 200 note to the cinepolis staff but that staff told, we don't have change and after 10 minutes, again i ask to the staff about money then she didn't return my change and tol d me lier,
When i asked her then told her name anjali
Anjali looks decents and cute but she is very rude and misbehaved with me
I am requesting, pls rectify your management.
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Oct 1, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Cinepolis India Customer Care's response
Dear Customer,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (40838) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Aug 29, 2018
Cinepolis India Customer Care's response
Dear Customer,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
Complaint comments 

Comments

I can't able to redeem club cinepolis points
Cinepolis India Customer Care's response, Aug 24, 2018
Verified Support
Dear Sarvasva Shankar,

Thank you for reaching out to us. Please note that you can redeem the Club Cinépolis points through our website/app and at the Box Office. While booking tickets via the website, you'll find Club Cinépolis option on the payment page. Click on the Club Cinépolis box and then proceed with the details to redeem your points. Glad to help!

Regards,
Team Cinépolis

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