[Resolved] Cinepolis India — refund not imitated and no response for mails. | |||
I the month of april i had booked 2 tickets for a movie show through cinepolis app. But do to some reason, the amount of rs 400 was deducted from my account but the movie ticket was not booked. So again i had to book the movie tickets. Later when i approached the theater and asked they told the refund would be initiated in 3 weeks. So now its been over a month and there is no sign of it. Could you please tell what's wrong Was this information helpful? | |||
Jun 19, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 10, 2018 Cinepolis India Customer Care's response Dear Akshay Hampiholi, Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (28415) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support May 18, 2018 Cinepolis India Customer Care's response Dear Akshay Hampiholi, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
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