Cinepolis India — Refund of my tickets amount

Address:	Bangalore, Karnataka, 560062
Website:	www.cinepolisindia.com

I have tried booking the tickets, But money has been deducted, ticket not been issued. Done several followup, but no body responding or haven recived money yet. One of the irresponsible/worst company seen in Bangalore.
My Transaction details are mentioned below.
CUSTOMER NAME:Neelakantha Hegde
MOVIE NAME:Sundaranga Jana
BOOKING DATE:24-Dec-2016
SHOW DATE & TIME:9:45 & 24-Dec-2016
NO OF TICKETS:3
AMOUNT PAID: 651.54
CARD NO:**************3772
TRANSACTION REFERENCE NO:attached screenshot
NAME ON CARD:Neelakantha Hegde
PHONE NO:[protected]
WEBSITE:http://www.cinepolisindia.com/
EMAIL ID:janani.[protected]@gmail.com