[Resolved] Cinepolis India — Regarding excess amount for drinking water bottle

Jetingarg

from Jabalpur, Madhya Pradesh

Address:	Bhopal, Madhya Pradesh, 462026
Website:	www.consumercomplaints.in/new_complaint

This is to inform you that i have purchased 500 ml water bottle at cinepolis cinema bhopal (Aashima mall) for rs 40 at 7:40 pm show on sunday may 21. Same water bottle is available in market for rs 10. Can you provide details about why cinepolis cinema is offering water bottle for high price? I want to action against the issue if they are charging wrong price.

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Jun 26, 2017

Complaint marked as Resolved

Not Satisfied, Clarification provide by company.

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

Cinepolis India Customer Care's response Dear Customer (Jetingarg),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.

May 27, 2017

Updated by Jetingarg Below answer has been received from Cinepolis support team, is it supporting favour for customer awareness???

Hi Jeetendra,

We are in complete compliance with the provisions of various laws in regard to our products and selling our products on that basis. The issue of MRP is under challenge before various High Courts and Supreme Court of the country. We will comply with the required changes, if any, once there is a specific direction from the court in this regard.

We are a law abiding organisation and we believe in following the process of law.

Regards
Team Cinepolis

Verified Support

May 31, 2017

Cinepolis India Customer Care's response Dear Customer (Jetingarg),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.

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Comments

Jetingarg

from Jabalpur, Madhya Pradesh

Below answer has been received from Cinepolis support team, is it supporting favour for customer awareness???

Hi Jeetendra,

We are in complete compliance with the provisions of various laws in regard to our products and selling our products on that basis. The issue of MRP is under challenge before various High Courts and Supreme Court of the country. We will comply with the required changes, if any, once there is a specific direction from the court in this regard.

We are a law abiding organisation and we believe in following the process of law.

Regards
Team Cinepolis