[Resolved]  Cinepolis India — staff bad service eta mall cinepolis staff

Address:B2 7th cross c street, 560026

Hello Sir/Madam

His mail regarding no proper response from ETA mall cinepolis staff regarding the bill which purchased 2 month back 54 ticket and for same we requested him bill to claim in our company but from 2 month we are requesting him but he refusing us , his how your staff show customer service?( very bad service )

Finally after 2 month we got there is no use of requesting with the ETA mall cinepolis staff.

There option to give the invoice we previously got and we informed the same to him but he didn't try .

So I am requesting you now help on his issue kindly help by providing invoices for 54 ticket at each ticket price is 266rs total 14364/ and we don't want claim any GST .

We know the employees name but I don't to mention.

Because of the ETA mall cinepolis staff bad experience, we lost the exaptation on the the company (cenipolis) it resulted to loss of54 loyal customer and if company doesn't take proper action the then company will be under Risk .
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Jul 28, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
Cinepolis India Customer Care's response
Dear Vignesh,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (77494) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Jun 27, 2019
Cinepolis India Customer Care's response
Dear Vignesh,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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