[Resolved]  Cinepolis India — ticket booked issue

Address:Gwalior, Madhya Pradesh, 474001
Website:Cinepolis

Dear customer care,

date[protected] I am book a ticket movie infinity war for date 27 april time 7:15 show venue fun cinemas Gwalior location and I am using payment methods ICICI imoblie app UPI than 270 amount is deduct in my account but ticket is not booked .

Screen Showing session time out try again .Please resolve this issue and refund my amount

Tran. Id[protected]

UPI ref. No.[protected]

Thanks & Regards

Ashish kumar swami

Account No:[protected]

Mobile No:[protected]
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May 31, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
Cinepolis India Customer Care's response
Dear Aashish Swami,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards
Team Cinépolis
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