[Resolved] Cinepolis India — ticket booking with incorrect cinepolis booking id-[protected] | |||
Hi, We require support in getting the booked tickets transferred to other location cinepolis theatre. Incorrectly booked to - cinepolis rohini unity mall_1735 hrs Need to be booked to - cinepolis v3s laxmi nagar_2005 hrs Movie name - incredible 2 We request to help with the transfers for today's booking. Contact details: [protected], [protected] Jainnidhi. [protected]@gmail.com, [protected]@gmail.com Was this information helpful? | |||
Jul 24, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jun 23, 2018 Cinepolis India Customer Care's response Hi Deepesh, We wish to inform you that the tickets once booked cannot be rescheduled, exchanged, canceled or refunded. Thanks! Regards, Team Cinépolis | |||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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You can visit the respective cinema and show the Booking ID (received in the email confirmation mail) at the entry of the cinema. However, please do carry the transaction proof that includes (SMS from Bank/ another mode of the amount being deducted). Do get back to us in case further assistance is required.
Regards,
Team Cinépolis