[Resolved] Cinepolis India — ticket not booked | |||||
Dear sir, I tried to book two tickets for 11:35 am show for the movie andhadun on cinepolis website. The payment was made and card was rs 450 was deducted from the credit card. The server showed 'error, network connectivity problem'. I received no booking confirmation from the message either via email or message. I want cinepolis india to refund the amount paid by me. Regards, Disha taneja Was this information helpful? | |||||
Dec 22, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Nov 06, 2018 Updated by Disha Taneja I have attached screenshot of message regarding payment . Verified Support Nov 08, 2018 Cinepolis India Customer Care's response Dear Disha, Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (52263) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Nov 16, 2018 Cinepolis India Customer Care's response Dear Disha, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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Offer is still active till Nov.6th, I don't know why I didn't get the points.
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (52450) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.