[Resolved] Cinepolis India — ticket not booked using payment wallet | |||
Hi team i had booked two tickets for the movie krishanarjuna yuddham seat no l11 l11 but it got failed andamount was deducted in wallet so again i booked the same seats with card Mobile number [protected] Payment reference [protected] Email id [protected]@gmail.com Papaytm reference86533 Paytm confirms a successful transfer It was made on 15th of april more than week wait time for refund Was this information helpful? | |||
Jun 10, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 09, 2018 Cinepolis India Customer Care's response Dear Sudip Prakash, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis | |||
 2 Comments | |||
Comments
Amount was deducted because of failed transaction, the refund is not yet done.
Cinepolis India Customer Care's response, May 12, 2018
Verified Support
Dear Megha Kujur,
Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 28652) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 28652) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Cinepolis India Customer Care's response, May 21, 2018
Verified Support
Dear Megha Kujur,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.
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Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (28414) in the subject line so that our team can assist you.
Regards
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.