[Resolved]  Cinepolis India — tickets price hikeup

Address:23-5-249, Amrutha Nilayam, Near Panchmukhi Temple, Laldarwaza, Shalibanda, Hyderabad, Hyderabad, Andhra Pradesh, 500065

An supervisor names madhav was been manipulating tickets with hike up prices he selfishly trying to make manipulation on tickets

Their are many officials working at sudha cinepolis were involved in tickets manipulation

I here by request to make necessary corrections and take strict action against them

Supervisor madhav informed to his staff that the 19 available tickets are holding for "personal"

My contact info [protected]
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Feb 24, 2020
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
Cinepolis India Customer Care's response
Dear Vishal,

Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com with your ticket number (96692) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Jan 15, 2020
Updated by VishalPorwal
Email : [protected]@gmail.com
Mobile : [protected]

Dear Cinepolis Team,

With ticket number (96692) in the subject line so that Cinepolis team can assist me.

Regards,
Vishal Porwal
Verified Support
Jan 16, 2020
Cinepolis India Customer Care's response
Dear Vishal,

We regret the inconvenience caused to you. We are unable to fetch your details, kindly share the following information with us via DM on the mentioned link:- https://bit.ly/2WSqnKa with your ticket number (96692) in the subject line so that our team can assist you.

Detail Required:-

Email ID:

Regards,
Team Cinépolis
Verified Support
Jan 22, 2020
Cinepolis India Customer Care's response
Dear Vishal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
Complaint comments 

Comments

I have booked two tickets cinepolis royal meenakshi mall through their website.Amount got deducted but tickets not booked.Got a screen showing you are not charged, booking failed after i entered OTP and my amount got processed.Please don't book tickets in their website.It's toatlly fraud.

POS 524254XXXXXX2580
rs:570
TickegCCA
rEFnUM:911839
Cinepolis India Customer Care's response, Jan 16, 2020
Verified Support
Dear Murali,

Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (96997) in the subject line so that our team can assist you.

Contact number:
Email ID:
Date of Transaction:

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Jan 24, 2020
Verified Support
Dear Murali,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis

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