[Resolved] Cinepolis India — unable to download/view my-ticket

nikitesh Sharma

from Kotkapura, Punjab

Address:	160055
Website:	www.cinepolisindia.com

Hey,

I got the message for download M-ticket after successful ticket booking. When i clicks on provided link then link is opening with an error. It is really frustrating. How can you ignore such type of issue at this level. There are lots of people who were facing same problem. Why you are not taking these type of issues seriously. The Number you provided for customer support is not working.
I think the third party app is better than your app/website.

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Sep 6, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

Cinepolis India Customer Care's response Dear Nikitesh Sharma,

Apologies for the inconvenience caused. We request you to visit the respective cinema and our Box Office executive will help you further with your tickets details. Do get back to us in case further assistance is required.

Regards,
Team Cinépolis