[Resolved]  Cinepolis India — utter bulls*t and disappointing service

Address:Viviana mall, thane, Thane, Maharashtra, 400606

This has been my worst experience in any movie. I booked a ticket 4 days prior paying all the necessary fee for captain marvel in your so called 4dx screen. And guess what, the saturday morning show cancelled due to technical issues. Shut the screens if they don't work. Totally disappointed! I would never visit cinepolis and would never let any of my known people to visit there. Address of this theatre: viviana mall thane. I have heard people saying that this happens frequently there. Take a look at this and if possible shut their screens 😠😠😠
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Apr 17, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2019
Cinepolis India Customer Care's response
Dear Vishal,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (64114) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
Mar 17, 2019
Cinepolis India Customer Care's response
Dear Vishal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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