[Resolved] Cinepolis India — wasting time of customers

1 Review
Meenakshi Mall, Bannerghatta Main Rd, Hulimavu, Bengaluru, Karnataka 560076, Bangalore South, Karnataka, India
 Syed302 on Aug 17, 2019
Couple of times this has happened but today is extremely on high.. The show time is 6:35 pm and its 7:05 now. Still the movie is ongoing inside and everybody is waiting outside to get inside watch the movie. I think cinepolis is very bad maintaining the customers. It's either for the movie, popcorn, 3d equipments or anything else. I'm thinking whether to book the next ticket with cinepolis or no.
Complaint marked as Resolved Oct 5, 2019

Complaint Status

[Aug 17, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, Aug 22, 2019
Dear Syed,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number ( 83142 ) in the subject line so that our team can assist you.

Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Aug 30, 2019
Dear Syed,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Team Cinépolis
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    Cinepolis India - wasting time of customers