[Resolved]  Cinepolis India — Wrong billing

Address:Gwalior, Madhya Pradesh, 474011
Website:www.cinepolisindia.com

On 06may2017 I went to watch a movie in fun cinema which is owned by cinepolis India Pvt Ltd. in Gwalior DD mall, I purchased 1 popcorn tub and a friendly combo which includes 2 large coke and 1 popcorn tub for which they charged me vat at different %.5 and 20% respectively
Attaching pics for the reference kindly help me to get my money back and take some serious action against fun cinema.
+2 photos
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Jun 16, 2017
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Cinepolis India Customer Care's response
Dear Customer (anupmandal),

Thanks for reaching out to us. We would like to inform you that every state has different tax structure for food and beverages, hence, there were different charges of VAT in your bill.

Regards,
Team Cinepolis.
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