[Resolved]  Cinepolis — refund of money

Address:Kolkata, West Bengal
Website:[email protected]

I booked tickets using the cinepolis app for mission impossible movie and no tickets got booked instead the ticket amount of rs 680 got deducted twice from my bank account... And not yet received the refund.. When talked about this at the cinepolis acropolis mall kolkata box office i was said that the amount will be refunded within 48 hrs.. But not received the amount yet... Kindly look into this matter and refund the amount as soon as possible..
Contact at [protected]@gmail.com
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Sep 21, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Aug 11, 2018
Updated by Tushu5677
The tickey was booked on 3rd aug for 4th aug 11.55 am show ..
Aug 11, 2018
Updated by Tushu5677
Contact no [protected]
Aug 11, 2018
Updated by Tushu5677
Mail id - [protected]@gmail.com
Verified Support
Aug 13, 2018
Cinepolis India Customer Care's response
Dear Tushar,

We have already notified your issue to the concerned team. Please allow us some time to get back to you.

Regards,
Team Cinépolis
Complaint comments 

Comments

I booked tickets using the cinepolis app for 'yuvaratna" movie and no tickets got booked instead the ticket amount of rs 530 got deducted from my bank account... And not yet received the refund.. When talked about this at the cinepolis acropolis mall Hubli box office i was said that the amount will be refunded within 48 hrs.. But not received the amount yet... Kindly look into this matter and refund the amount as soon as possible..
Contact at [protected]@gmail.com
einarterz's reply, Aug 28, 2021
Did you get refund

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