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CIT Solutions Pvt Ltd — Cheats

CIT solutions are cheats.

They only look for extracting as much as possible from customers and trapping new customers showing False Tarrif Plans and once the customer pays them the cheque they stop responding or attending to the complaints raised by the customer. I got broadband installed at my place after a month long followup.

I was trapped by subscribing to a 50Mbps plan for which I am getting no greater than 5Mbps during my speed sample time, which is every day at night time.
I raised multiple complaints and called their pathetic call centre to follow up on my complaints, but to no avail. Issue resolution is far away, they dont even respond to mails on the status of the complaint.

Very horrible unprofessional and unethical processes (I doubt they have any process in place).

I am seriously considering to take strict legal action against the Directors of this company.
My account number is AWH001641.
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It is happening Now also
I think now getting better service but still having some issues with customer care

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    Bangalore
    Karnataka
    India

    Complaint categoryCategory: Broadband
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