Citi Bank — abnormal charges charged out of the banking norms

Address:Vadodara, Gujarat, 390016

Ard ending - 8447, 5317, 4908 - ramesh patel [protected] - pl look in to the matter immy - and grant the credit of entire charges

pl reverse the following charges charged abnormally and wrongly to card a/c 4908, 5317, 8447 - as senior customers a being a great customer oriented credit card corporate body of the world - pl consider the request and reverse the same immly.

Card ending - 4908 rs. 3, 378.71
card ending - 5317 rs. 12, 732.50
card ending - 8447 rs. 12, 379.01
total rs. 28, 489.52

the charges charged to my card ending - 4908

date
particular
debit
credited
28/06/2017
late payment charges rvsd

300.00
28/06/2017
interest charges rvsd

612.14
20/07/2017
stax&[protected]@15%/gst @ 18%
42.93

20/07/2017
rev st&[protected]@15%/gst @ 18%

136.82
20/09/2017
goods & services tax @18%
100.63

20/09/2017
[protected]@3.50%(42.0%annual)
330.63

21/09/2017
interest credit adjustment - manual

315.67
21/09/2017
interest credit adjustment - manual

14.96
20/10/2017
goods & services tax @18%
90.82

20/10/2017
reversal of gst @ 18%

59.51
20/10/2017
[protected]@3.50%(42.0%annual)
281.29

20/11/2017
goods & services tax @18%
148.66

20/11/2017
[protected]@3.50%(42.0%annual)
308.03

20/12/2017
goods & services tax @18%
77.52

20/12/2017
[protected]@3.50%(42.0%annual)
218.19

16/01/2018
late payment fee
300.00

20/01/2018
goods & services tax @18%
122.03

20/01/2018
reversal of gst @ 18%

1.80
20/01/2018
[protected]@3.50%(42.0%annual)
170.96

20/02/2018
goods & services tax @18%
36.23

19/05/2018
igst @ 18%
138.25

19/05/2018
[protected]@3.40%(40.8%annual)
584.41

20/06/2018
igst @ 18%
93.30

20/06/2018
[protected]@3.40%(40.8%annual)
340.78

20/07/2018
igst @ 18%
78.75

20/07/2018
[protected]@3.40%(40.8%annual)
266.14

20/08/2018
igst @ 18%
191.45

20/08/2018
[protected]@3.40%(40.8%annual)
398.61

24/07/2018
cash advance fee
500.00


total charges
4, 819.61
1, 440.90

net charges to reverse and credit to account
3, 378.71

the charges charged to my card ending - 5317
date
particular
debit
credited
20/06/2017
st 14%, sbc 0.5%, kkc 0.5%
161.14

20/06/2017
[protected]@3.50%(42.0%annual)
267.31

20/07/2017
stax&[protected]@15%/gst @ 18%
211.73

20/07/2017
[protected]@3.50%(42.0%annual)
172.71

19/08/2017
goods & services tax @18%
150.59

19/08/2017
[protected]@3.50%(42.0%annual)
23.47

11/09/2017
late payment fee
600.00

20/09/2017
goods & services tax @18%
415.17

20/09/2017
[protected]@3.50%(42.0%annual)
930.03

21/09/2017
interest credit adjustment - manual

308.09
21/09/2017
interest credit adjustment - manual

513.64
21/09/2017
interest credit adjustment - manual

108.30
21/09/2017
late payment charges waived

600.00
20/10/2017
goods & services tax @18%
240.79

20/10/2017
reversal of gst @ 18%

275.41
20/10/2017
[protected]@3.50%(42.0%annual)
598.91

17/11/2017
late payment fee
600.00

20/11/2017
goods & services tax @18%
384.83

20/11/2017
[protected]@3.50%(42.0%annual)
828.64

20/12/2017
goods & services tax @18%
209.30

20/12/2017
[protected]@3.50%(42.0%annual)
480.62

16/01/2018
late payment fee
600.00

19/01/2018
interest credit adjustment - manual

480.62
19/01/2018
late payment charges waived

600.00
20/01/2018
goods & services tax @18%
365.61

20/01/2018
reversal of gst @ 18%


20/01/2018
[protected]@3.50%(42.0%annual)
539.07

12/02/2018
interest credit adjustment - manual

110.40
12/02/2018
interest credit adjustment - manual

342.25
12/02/2018
interest credit adjustment - manual

86.42
12/02/2018
late payment charges waived

600.00
20/02/2018
goods & services tax @18%
253.13

20/02/2018
reversal of gst @ 18%

205.04
20/02/2018
[protected]@3.50%(42.0%annual)
679.29

20/03/2018
goods & services tax @18%
259.14

20/03/2018
[protected]@3.50%(42.0%annual)
743.01

20/04/2018
igst @ 18%
285.88

20/04/2018
[protected]@3.40%(40.8%annual)
922.53

19/05/2018
igst @ 18%
303.89

19/05/2018
[protected]@3.40%(40.8%annual)
1, 053.98

20/06/2018
igst @ 18%
312.78

20/06/2018
[protected]@3.40%(40.8%annual)
1, 135.25

20/07/2018
igst @ 18%
325.48

20/07/2018
[protected]@3.40%(40.8%annual)
1, 238.20

20/08/2018
igst @ 18%
336.71

20/08/2018
[protected]@3.40%(40.8%annual)
1, 333.48


total charges
16, 962.67
4, 230.17

net charges to reverse and credit to account
12, 732.50

the charges charged to my card ending - 8447
date
particular
debit
credited

20/07/2017
stax&[protected]@15%/gst @ 18%
118.39

20/07/2017
[protected]@3.50%(42.0%annual)
40.54

19/08/2017
goods & services tax @18%
169.04

19/08/2017
[protected]@3.50%(42.0%annual)
351.48

20/09/2017
goods & services tax @18%
216.65

20/09/2017
[protected]@3.50%(42.0%annual)
646.49

20/10/2017
goods & services tax @18%
211.04

20/10/2017
reversal of gst @ 18%

116.36
20/10/2017
[protected]@3.50%(42.0%annual)
633.97

21/09/2017
interest credit adjustment - manual

571.12
21/09/2017
interest credit adjustment - manual

29.8
21/09/2017
interest credit adjustment - manual

45.57
17/11/2017
late payment fee
600

20/11/2017
goods & services tax @18%
343.49

20/11/2017
[protected]@3.50%(42.0%annual)
788.77

20/12/2017
goods & services tax @18%
185.61

20/12/2017
[protected]@3.50%(42.0%annual)
530.99

16/01/2018
late payment fee
300

20/01/2018
goods & services tax @18%
187.97

20/01/2018
[protected]@3.50%(42.0%annual)
263.89

16/01/2018
late payment fee
300

20/01/2018
goods & services tax @18%
187.97

20/01/2018
[protected]@3.50%(42.0%annual)
263.89

20/02/2018
goods & services tax @18%
97.02

20/02/2018
[protected]@3.50%(42.0%annual)
78.83

20/03/2018
vadodara gas ltd - 011/036
139

20/03/2018
goods & services tax @18%
79.13

20/04/2018
igst @ 18%
272.61

20/04/2018
reversal of [protected]@ 18%

115.68
20/04/2018
[protected]@3.40%(40.8%annual)
1095.92

19/05/2018
igst @ 18%
232.45

19/05/2018
[protected]@3.40%(40.8%annual)
894.21

20/06/2018
igst @ 18%
223.34

20/06/2018
[protected]@3.40%(40.8%annual)
865.42

20/07/2018
igst @ 18%
219.05

20/07/2018
[protected]@3.40%(40.8%annual)
863.88

24/07/2018
cash advance fee
500

20/08/2018
igst @ 18%
333.59

20/08/2018
[protected]@3.40%(40.8%annual)
1022.91


total charges debited to card
13257.54
878.53

net charges to be reversed and credited
12379.01
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