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[Resolved]  Citi Bank — citibank credit card - false promises

Address:Gautam Buddh Nagar, Uttar Pradesh

Credit card agents roam around almost all offices to get their cards applied by company professionals. This is a normal thing but their wrong commitments are ruining banks name. One of the agent in noida commit me that he will mention my colleague's name as referrer in my credit card application so that my colleague would be eligible to get referral points worth 2000. But all those were false promises only. Unfortunately i missed the agent's mobile no otherwise i would not have spare him. I am sure i am not the only case but nothing is happening to this type of cases. They are just ruining banks name nothing else.
I am a regular emi payer of personal loan from citi bank and a credit card holder.
Request you to do something if anything possible.

Card application no - [protected] (Indianoil citibank platinum credit card) applied from noida.
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Oct 26, 2017
Complaint marked as Resolved 
No resolution has been provided. The representative asked me to activate the card with min spent of Rs/- 100 which I did on the same day and told me after then the required points will be awarded to me but I did not get any. The person was requesting me to allow him few days and not to close the card which I wanted to do on the same day. If this he calls a resolution then what can I say, rest known to everybody.
Citibank customer support has been notified about the posted complaint.
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Comments

One representative called and asked to activate the card with min Rs 100 /- spent and told me that then only the rewards points will be added to my credit card. Today 25/10/2017 I got a mail with the first bill for my card but still no points. Whenever an official calls, requests not to close the card . But I am frustrated and going to close the card after repaying the spent amount .
If this forum can do anything please do it or I will forget all in few days after closing the card just like any other frustrated consumer.

Thank you.
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